Jeddah, Saudi Arabia

Shaza Hamid

Biomedical EngineerHealthcare Developer

From device selection to confident clinical use.

I'm a biomedical engineer in Jeddah who helps hospitals and med-tech companies select, set up, train on and maintain endoscopy technology, built on long-term partnership.

Jeddah, KSAEndoscopy & Medical DevicesHealthcare Innovation
LinkedIn Profile
10documented certificates & credentials
6verifiable online
4integrated areas of expertise
Trained & certified by
01

The Device Journey

Five stages every device goes through inside a hospital — and my role at each one.

  1. 01 / 05

    The Clinical Need

    Every device starts with a question from the clinic; I begin by understanding what the department actually needs.

    Trained at Dr. Soliman Fakeeh Hospital on equipment requests, purchasing procedures and planning new devices.
  2. 02 / 05

    The Right Match

    I match the need with the right device and the right international partner behind it.

    Secured exclusive agency agreements with international partners and onboarded new complementary agencies for ROMA Medical Group's endoscopy division.
  3. 03 / 05

    Built Into the Department

    A device performs only as well as the department around it, so I design the setup as a whole.

    Designed endoscopy and sterilization department setups for ROMA Medical Group clients.
  4. 04 / 05

    Trained for Accuracy

    I train medical staff to use each device correctly, because accurate diagnosis depends on confident hands.

    Developed a training program officially accredited by the Ministry of Health and the Saudi Training Association.
  5. 05 / 05

    Sustained Over Time

    After handover, I stay: structuring maintenance contracts, troubleshooting endoscopes and keeping the relationship working.

    Structures maintenance contracts and inspects flexible and rigid endoscopes; client base increased 35% within the first year.
02

Impact

What Shaza does, in the language of outcomes.

Strategic Partnerships & Agreements

Building strong agreements with government entities and global manufacturers, and turning them into long-term partnerships rather than one-off deals.

Integrated Solutions by Design

Developing solutions that raise the quality standard and give the client a complete system, not isolated fixes.

Problem-Finding & Growth

Reading performance, surfacing the gaps, and converting them into growth opportunities and measurable results.

Digital Health & Technology

A working presence across digital health, innovation and emerging technology inside the care sector.

Signature Work

MOH

Ministry-Accredited Training Program

Challenge
Medical staff need structured training to use endoscopy devices accurately.
What I did
Developed a training program for partnership with the Ministry of Health.
Result
Officially accredited by the Ministry of Health and the Saudi Training Association.
Setup

Endoscopy & Sterilization Departments

Challenge
Clients setting up endoscopy and sterilization departments need a complete, workable design.
What I did
Designed the department setups, treating each as a long-term partnership rather than a one-time sale.
Result
Setups built around lasting partnership, backed by staff training and structured maintenance contracts.
+35%

Client Base Growth

Challenge
Grow the endoscopy department's client base as a new Sales & Application Specialist.
What I did
Managed the full sales cycle, trained medical staff on device use and structured maintenance contracts.
Result
Client base increased by 35% within the first year.
03

Areas of Expertise

Four domains, each backed by a certificate or accrediting body — select a logo to view the certificate.

Clinical

Clinical Engineering & Medical Devices

Hands-on hospital experience running, maintaining and safety-checking medical equipment.

Medical Devices & EquipmentFlexible & Rigid EndoscopesPreventive MaintenanceCorrective MaintenanceQuality Standard ISO 13485Mechanical Ventilation
Backed by
Commercial

Business Development & Sales

Owning the full sales cycle and building long-term government and international partnerships.

Sales StrategyFull Sales-Cycle ManagementPartnership NegotiationContract StructuringCompetitive IntelligenceInbound Sales
Backed by
Digital

Digital Health & Innovation

Innovation methodology, applied AI and information systems for the care sector.

Innovation Think Tank MethodologyMachine Learning for HealthcareAI FundamentalsHealthcare IT (CAHIMS — in progress)BioinformaticsOdoo & Oracle
Backed by
Leadership

Leadership & Delivery

Planning projects, leading teams and presenting to physicians and decision-makers.

Project Planning & ManagementLeadership & TeamworkPresentation SkillsCritical & Innovation ThinkingEvent CoordinationClinical Staff Training
Backed by
04

About

Biomedical Engineer and Healthcare Developer with hands-on experience spanning medical equipment maintenance and clinical engineering inside hospitals, through to managing the full sales cycle and building strategic partnerships with government entities and global manufacturers.

Currently pursuing CAHIMS® certification and the HIMSS Healthcare IT Foundation program, and certified in Siemens Healthineers' Innovation Capacity Building Program. Driven by bridging technology and innovation to improve patient outcomes.

Clinical Engineering

Planning and implementing medical devices, preventive and corrective maintenance, and safety-standard compliance.

Business Development

Government partnerships, international agency agreements, internal performance analysis and development proposals.

Sales & Applications

Owning the full sales cycle and training medical staff on optimal device use for accurate diagnosis.

Health Tech & Innovation

Innovation Think Tank methodology, plus AI and machine-learning fundamentals for healthcare.

05

Career Path

Select any role to expand responsibilities and achievements.

Responsibilities
  • Studying potential partnerships with the Ministry of Health and other government entities.
  • Conducting internal performance analysis and reviewing internal vision to present development proposals.
  • Communicating with international companies to negotiate strategic, mutually beneficial agreements.
  • Evaluating and comparing supplier agencies against high-quality standards to select the best fit for the endoscopy department.
  • Monitoring market performance and identifying opportunities and challenges.
  • Identifying and collecting doctors' needs within their work environment and professional surroundings.
  • Event coordination and presentation planning.
Achievements
  • Developed a training program for partnership with the Ministry of Health, officially accredited by both the Ministry of Health and the Saudi Training Association.
  • Secured exclusive agency agreements with international partners, strengthening the company's competitive position in the market.
  • Selected and onboarded new complementary agencies to expand ROMA Medical Group's endoscopy division.
  • Designed endoscopy and sterilization department setups for clients, building relationships based on long-term partnership rather than one-time sales.
  • Contributed to solving internal issues and improving operational processes.
Responsibilities
  • Managing the full sales cycle, from lead generation to closing deals for the endoscopy department.
  • Preparing client reports to demonstrate service stability and outcomes following service delivery.
  • Structuring flexible, mutually profitable maintenance contracts.
  • Training medical staff on the optimal use and application of device features to achieve the most accurate diagnosis during procedures.
  • Checking, troubleshooting and providing initial inspection for various types of endoscopes (flexible and rigid scope).
Achievements
  • Increased the client base by 35% within the first year.
  • Delivered tailored solutions that supported clients during critical times, resulting in increased transactions, improved customer trust and better healthcare delivery.
  • Enhanced strategic client relationships by designing customized contracts, ensuring long-term collaboration and successful contract execution.
Responsibilities
  • Providing monthly and annual preventive maintenance for various medical equipment and ensuring work efficiency.
  • Providing corrective maintenance for medical equipment and devices.
  • Educating professional staff on the use of various medical equipment and devices.
  • Following up on maintenance reports and using the Oracle system.
Achievements
  • Planning and implementation of new medical devices to emphasize healthcare delivery.
  • Managing medical equipment requests, demos, purchase requests, purchase orders and goods procedures.
  • Ensuring medical devices follow safety regulations and standards.
Responsibilities
  • Working on maintenance contracts with clients.
  • Preparing maintenance reports.
Achievements
  • Analyzed internal company issues and identified solutions to improve workflow.
  • Submitted proposals that contributed to improving company performance and supporting its growth in the market.
Responsibilities
  • Selling Carestream's printer and Boston's endoscopy accessories.
  • Following up with the customer.
  • Providing after-sale services.
06

Organizations

Employers, training hosts and the bodies behind her professional credentials.

RM

ROMA Medical Group

Current employer — Jeddah

SF

Dr. Soliman Fakeeh Hospital

Clinical engineering training — Jeddah

SB

SABICO

Development specialist

MA

MA Medics

Sales engineering trainee

07

Credentials

Professional Certifications

In progress

CAHIMS® CertificationIn progress

HIMSS Organization

Innovation Capacity Building Program

Siemens Healthineers — Riyadh · 5–20 Feb 2025

Biomedical Engineering Training Completion

Fakeeh Care Academy — Dr. Soliman Fakeeh Hospital · 4 months

Mechanical Ventilator SV600

Mindray Service Day · 5 Mar 2024

Education & Courses

No certificate

BSc (Honours) in Biomedical Engineering

University of Medical Sciences and Technology, Sudan — specialized in Bioinformatics

In progress

Healthcare IT FoundationIn progress

HIMSS — Carnegie Mellon University

Fundamentals of Machine Learning for Healthcare

Stanford Online · 21 Dec 2023

Verify credential

Sales Strategy

Fundação Instituto de Administração · 17 Dec 2023

Verify credential

Sales Training: Building Your Sales Career

HubSpot Academy · 25 Nov 2023

Verify credential

Artificial Intelligence Fundamentals

IBM SkillsBuild · 7 Oct 2023

Verify credential

Fundamentals of Project Planning and Management

University of Virginia — Darden · 15 Jul 2023

Verify credential
08

Community & Events

Volunteer leadership, organizing and speaking engagements.

HR, IEEE BranchLeadership

HR, IEEE Branch

University of Medical Sciences and Technology · Aug 2021 — Aug 2022

Speaking

Speaker, IEEE Organization

Khartoum Expo · Sudan

Event

Volunteer, TEDx Event

Sudan

Entrepreneurship

Competitor, Hult Prize

Hult Prize Competition 2020 · Sudan

09

Who I Work With

Hospitals & clinical departments

I help you plan and set up endoscopy and sterilization departments, train your staff on accurate device use and structure the maintenance contracts that follow.

Start a conversation →

Medical-device manufacturers & agencies

I carry your technology through the full sales cycle, application training and after-sales follow-up, with experience securing exclusive agency agreements and onboarding new agencies.

Start a conversation →

Health-tech & innovation teams

I bring a biomedical engineering degree specialized in bioinformatics, Siemens Healthineers Innovation Think Tank training and Stanford Online coursework in machine learning for healthcare.

Start a conversation →

Let's discuss what your department or your device needs next.

Open to opportunities and partnerships in health technology and business development across the Kingdom and the wider region. Professional references available on request.

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